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InfoGuides | Pepperdine Libraries

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Student worker resources

Expectation of Payson Student Workers

Being Prepared To Start Your Shift 

Someone always needs to be at the desk so when you are late to a shift that means some else has to stay longer. We expect you to be at your station ready to work when your shift starts. When you start your shift: 

  1. Bring your lanyard, name plate and jacket from back room 228. 
  2. Pull up WMS/OCLC, the Library Catalog, Libstats and the Count Stats 

Cell Phone / Earphone Use 

If you must take a phone call during your shift, do so away from the circulation desk.  When stepping away from the desk always let a supervisor know or keep an eye on what is happening in front.  Under no circumstances should a patron have to wait for you to finish a personal call. The patron always comes first. There will be no ear/headphones allowed at the circ desk. Additionallyyou may not watch movies/tv on your computer/phone at the desk (even with the sound off). When it is slow and there are no tasks to complete, you may do homework, read, chat with your coworkers, but headphone usage and movie-watching is distracting, and keeps your attention away from checking the counter for patrons. 

Additionally, there are no hats allowed at the circ desk. 

Correspondence 

Email Sally and Jaimie Beth (JB): 

  • Sally.Bryant@pepperdine.edu
  • Jaimiebeth.colvin@pepperdine.edu
  • Remember, the library rules are no eating inside, and drinking is permitted while seated. If you have a snack, please eat in room 298 or off to the side, not while stationed at your desk. Everyone who works at least 4 hours is entitled to a 15 minute paid break, and you may eat outside the library at that time. 
  • If you are taking a 30 minute unpaid break and have food, you may eat in the break room if you'd like. Please let a supervisor know, and we will let you in. 

Reminders

  • When checking the printers for closing, we need to 
    1. Fill up the trays before closing. . 
    2. Make sure we are not filling the tray with too much paper, leaving about half an inch of space at the top of the green tab on the tray. 
    3. Close all of the trays completely.
  • When processing hold books: 
    • We need to wait about an hour in between checking in the book and printing the hold receipt, and then checking the book out to the patron. Essentially, as we've been doing it one right after another, the emails notifying the patrons that their books are ready are not being sent. 
  • There will be no ear/headphones allowed at the circ desk. Additionallyyou may not watch movies/tv on your computer/phone at the desk (even with the sound off). When it is slow and there are no tasks to complete, you may do homework, read, chat with your coworkers, but headphone usage and movie-watching is distracting, and keeps your attention away from checking the counter for patrons. 
  • When working on the weekends, you should be regularly checking the paper in the printers, keeping the sitting areas tidy, and reorganizing chairs/ tables that are out of place. This also applies to closing shifts. 

  • Athlete Payson study hall is on 2nd floor of Payson Library 5pm-10pm M-Th. 
  • If you are closing, please check the second floor exit and make sure the doors are shutting. If they are stuck and you are able to remove the carpet, please do so. If the carpet will not move, please come get Reed. 

Finding coverage for...

We will be publishing your shift schedules in two week intervals that correspond with the current pay period. The following tabs explain how you should proceed with finding coverage in different situations. Regardless of the reason, you should always email Jaimie Beth, Sally and myself. There may be situations where we are inclined to grant you a favor and excuse you from a shift depending on availability, but we can only do that if you communicate with us in advance. Please adhere to the following instructions for getting coverage. 

When you are sick, you are not expected to cover your shift. You must a) email Reed, Jaimie Beth and Sally and let us know and b) give up the shift on libstaffer so that someone can pick it up. If it is a weekend, call the front desk and let the librarian on duty know, as it may not be Reed, Sally or Jaimie Beth. The circ desk number is 3105067273. 

For any changes in your availability within the pay period and published schedule, you will give up the shift in libstaffer like we have been doing. It will be your responsibility to find coverage or show up for the shift. If you don’t show up, it will be considered unexcused, and disciplinary measures will be taken.

For events that you know you will be unable to appear for your shift, please let Jaimie Beth and I know and state your reasoning. We may be able to excuse your shift if there is sufficient coverage. 

If you know you won't be available for a shift before the schedule is published, let Jaimie Beth and I know ASAP.  In these instances, it will be considered excused, and we will find coverage for you. We will be sending out the schedule via libstaffer the Thursday before the next pay period, so you need to let us know by then, or we will not have time to find coverage. 

For family / medical emergencies, please try to give up the shift 24 hours before, and let the library supervisors (Jaimie Beth, Reed and Sally) know via email. If you are calling out, you need to call the circ desk and let the librarian on duty know. The number is 3105067273

Navigating the published schedule