Someone always needs to be at the desk so when you are late to a shift that means some else has to stay longer. We expect you to be at your station ready to work when your shift starts. When you start your shift:
Cell Phone / Earphone Use
If you must take a phone call during your shift, do so away from the circulation desk. When stepping away from the desk always let a supervisor know or keep an eye on what is happening in front. Under no circumstances should a patron have to wait for you to finish a personal call. The patron always comes first. There will be no ear/headphones allowed at the circ desk. Additionally, you may not watch movies/tv on your computer/phone at the desk (even with the sound off). When it is slow and there are no tasks to complete, you may do homework, read, chat with your coworkers, but headphone usage and movie-watching is distracting, and keeps your attention away from checking the counter for patrons.
Additionally, there are no hats allowed at the circ desk.
Email Sally and Jaimie Beth (JB):
When working on the weekends, you should be regularly checking the paper in the printers, keeping the sitting areas tidy, and reorganizing chairs/ tables that are out of place. This also applies to closing shifts.
We will be publishing your shift schedules in two week intervals that correspond with the current pay period. The following tabs explain how you should proceed with finding coverage in different situations. Regardless of the reason, you should always email Jaimie Beth, Sally and myself. There may be situations where we are inclined to grant you a favor and excuse you from a shift depending on availability, but we can only do that if you communicate with us in advance. Please adhere to the following instructions for getting coverage.
When you are sick, you are not expected to cover your shift. You must a) email Reed, Jaimie Beth and Sally and let us know and b) give up the shift on libstaffer so that someone can pick it up. If it is a weekend, call the front desk and let the librarian on duty know, as it may not be Reed, Sally or Jaimie Beth. The circ desk number is 3105067273.
For any changes in your availability within the pay period and published schedule, you will give up the shift in libstaffer like we have been doing. It will be your responsibility to find coverage or show up for the shift. If you don’t show up, it will be considered unexcused, and disciplinary measures will be taken.
For events that you know you will be unable to appear for your shift, please let Jaimie Beth and I know and state your reasoning. We may be able to excuse your shift if there is sufficient coverage.
If you know you won't be available for a shift before the schedule is published, let Jaimie Beth and I know ASAP. In these instances, it will be considered excused, and we will find coverage for you. We will be sending out the schedule via libstaffer the Thursday before the next pay period, so you need to let us know by then, or we will not have time to find coverage.
For family / medical emergencies, please try to give up the shift 24 hours before, and let the library supervisors (Jaimie Beth, Reed and Sally) know via email. If you are calling out, you need to call the circ desk and let the librarian on duty know. The number is 3105067273